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Frequently Asked Questions

What is the GS E&C Australia Reporting and Support Service?

The GS E&C Australia Reporting and Support Service is an independent, confidential platform managed by Stopline. It enables employees, contractors, and stakeholders to report concerns relating to misconduct, policy violations, or other sensitive issues, supporting GS E&C Australia’s commitment to a safe and ethical workplace.

What types of issues can be reported?

The service covers a wide range of reportable issues, including breaches of the Code of Conduct, criminal offenses, unethical behavior, unsafe practices, bullying, harassment, and more. Additionally, employees and stakeholders can report conflicts of interest, gifts and hospitality concerns, grievances, family and domestic violence disclosures, and mental health support needs.

Why does GS E&C Australia have an external reporting service?

GS E&C Australia values transparency and accountability, believing that all employees and stakeholders should have a secure means to report concerns. Partnering with Stopline aligns with best practices in corporate governance and ensures compliance with international and Australian standards for integrity and ethical conduct.

Who takes my initial report?

GS E&C Australia has engaged Stopline, an independent consultant, to manage the receipt, recording, and reporting of disclosures. Stopline’s trained professionals handle each report with confidentiality and sensitivity, ensuring impartiality in handling sensitive information.

Who is Stopline?

Stopline is an Australian company specialising in integrity and whistleblowing services. Operating for over a decade, Stopline partners with companies across sectors, including government bodies and non-profits, to support ethical workplace practices and transparency. More information is available at www.stopline.com.au

Do I have to give my name?

No, you may choose to remain anonymous. Stopline staff do not require personal information, and if you wish to remain anonymous, you will receive a confidential reference and password for follow-up on your report. If you prefer to identify yourself, the information may be shared with GS E&C Australia’s Whistleblower Protection Officer as appropriate.

If I make a report, how will I be protected?

GS E&C Australia is committed to protecting individuals who report genuine concerns from reprisals. Confidentiality is a core component of this protection, and all disclosures are managed to safeguard privacy. Stopline’s involvement further enhances this confidentiality and ensures anonymity within GS E&C Australia.

How does Stopline work?

Stopline offers multiple channels—phone, email, internet, and mail—for confidential reporting. Trained staff receive disclosures, which are then securely shared with GS E&C Australia’s Whistleblower Protection Officer for appropriate action. This process ensures that all concerns are managed with care and integrity.

Who and what is the Whistleblower Protection Officer?

The Whistleblower Protection Officer at GS E&C Australia ensures that reports are managed appropriately and confidentially. They act as the liaison between Stopline and GS E&C Australia, providing oversight for each case to ensure it aligns with GS E&C Australia’s policies.

When should I contact Stopline?

You should contact Stopline if you have knowledge of any fraudulent, corrupt, unlawful, or unethical conduct. You may also report conflicts of interest, workplace grievances, gifts and hospitality concerns, family violence issues, or mental health support needs.

At what time can I contact Stopline?

Stopline is available 24/7 via phone at 1300 30 45 50 (Australia). During business hours (0800–1800 Mon–Fri AEST), a Stopline investigator will answer your call. After-hours messages are returned within one business day. Reports can also be made via this website, email, or mail.

As an employee, how do I know that somebody won't just make some false claim to settle a personal grudge?

Stopline’s trained staff professionally manage each report, focusing on the details of the report rather than the individual making it. Vexatious reports are rare and, if deemed frivolous, may be declined by the Whistleblower Protection Officer.

Will I be kept informed about the result of making a report?

Yes. You will be kept advised about the status of the report, decisions made regarding how the matter is to be handled, time frames that apply and the result of any investigation and action taken as that information is communicated with Stopline. If you choose to remain anonymous, you will be issued with a confidential reference and password and must initiate contact through one of the methods outlined on the home page to receive feedback.

If I make a report, could I still be held responsible for misconduct?

If you are involved in the reported misconduct, GS E&C Australia will strive to protect you from reprisals; however, reporting does not protect against potential consequences of any serious misconduct involvement.

Where else can I obtain information about this service?

Comprehensive details are available on GS E&C Australia’s intranet site.